Crescent moon with a cross-shaped star which has a hollow in the middle

Camellia Tenebris

Hobby Artist | UX Designer

TERMS OF SERVICE

DISCLAIMER
By purchasing my services (commission) you automatically agree to the following conditions. I will refuse your commission if you do not agree to these terms. If you are not comfortable with my Terms Of Service and/or are not willing to agree to the conditions, you may not request a commission. I do not allow my art to be used for AI / Machine Learning purposes and alike. Please do not upload it to any AI sites as this could compromise my artwork. NFT usage is strictly forbidden.If you have any questions, please contact me at camellia.tenebris@gmail.com or my Instagram @camellia_tenebris or my Twitter @camellia_tnb to clarify!USER AGREEMENT
By commissioning me, you agree that you have read and accepted all the terms described herein. You will agree here to the policy of using the art for personal, non-profit purposes unless otherwise stated, and provide all image credits to me. Violators will be added to my blacklist indefinitely and without warning.GENERAL INFO
1. Rates are subjected to changes ( publicly announced, applies to everyone ). So kindly please DO NOT harass me for setting a price too high for your budget.
2. I have the right to reject any order for any reason, specified or not.
3. If you're not sure about an idea or design, feel free to ask, I don't bite!
4. I will stream doing the commission on my Twitch channel with the exception of NDA works and your permission.
5. I'm allowed to use the finished artwork in my portfolio and to upload it to my social medias, with credits to owner.ACCEPTANCE
Upon accepting the inquiry, I will provide an estimate of the price based on the details provided. The prices set on my price list are starting prices that can and will be raised based on character & background complexity at my discretion.If the estimate is approved, I will send an invoice through PayPal or wire transfer if previously agreed upon. To pay the invoice is to agree to all of the Artist's terms, conditions, and policies therein.I reserve the right to rescind acceptance and cancel the commission at any point for any reason. I am more likely to rescind acceptance if faced with: harassment, indecisiveness, health issues, poor communications, or likewise.COPYRIGHT AND USAGE
I, THE CREATOR
1.All preparation materials, sketches, visuals, including the electronic files used to create the project remain the property of Camellia Tenebris. The final artwork/digital files will become your property ONLY upon final payment of the project.
2. Retain all copyrights over the commissioned artwork.
3. Reserve the right to cancel and refund the order at any time for any reason.
4. Will NOT claim the intellectual property of the commissioned artwork, especially fanarts.
5. Will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms aforementioned.
6. Reserve the right to display the commissioned artwork on my social medias, in my portfolio as well as in publications such as art books with watermark and owner credit.
YOU, THE CLIENT / COMMISSIONER
1. You may upload the commissioned artwork on any website and social channels with watermark and proper credit.
2. You may NOT make profits from the commissioned piece (reselling, redistributing, making prints, etc.). Exceptions: ( for example: we agree in a collaboration for me to create merch for you; adoptables,... )
3. You may use the Artwork for personal use including but not limited to: avatars, phone or computer wallpapers, and personal website/profile displays.
4. You may NOT change, modify, edit or use the commissioned artwork without my (the artist's) consent.
5. You may NOT use the commissioned artwork for commercial purposes, without prior agreement.
The following is considered copyright infringement
1.Reproducing/using the copyrighted artwork commercially - making money off it in any way not excluded from these terms.
2. Altering and claiming the artwork as your own.
3. Using my works as an input to AI diffusion models and produce image generation that will not be legally and ethically recognized as a creative medium.In some cases, the commercial rights to the image may be purchased ( applied to adoptable, commissioned designs). Pricings will be discussed in detail, but generally is x3 the standard pricing.CANCELLATION AND REFUND POLICIES
Cancellation should proceed under these conditions:
1. For any reason I am unable to start your commission.
2. You cancel your order before I start working on it ( before 3rd sketch revision only).
Refund Policies
- Should the initial sketch not be sent to you within 2 months from first payment, I'll offer a refund.
If your wait time for a complex illustration is longer than half a year without any updates, I will make a full refund.
- For all commissions, if you really need a refund if something bad comes up and you desperately need the money ASAP, give me a heads up and we'll discuss it :D
- If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.
- If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all aforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and provide Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you.

INQUIRY GUIDE

Please read through this guideline carefully and if anything is not clear to you, feel free to contact me at camellia.tenebris@gmail.com or my Instagram @camellia_tenebris / Twitter @camellia_tnb to clarify!I accept work for games, album art, merchandise and personal art.

MY DO'S AND DON'TS

I DO art of the following:
- Human - Humanoid
- Young/ middle-aged characters
- Simple backgrounds
- Characters of any gender-sexuality

I DON'T do art of the following:
- Insanely distorted anatomy ( huge boobs, thighs, inflated muscles, etc ). No hate, just not something I pursue.
- Political - controversial subjects
- Gore - Vore - NSFW fetishes ( please discuss in DMs to see what is appropriate)

INQUIRY AND REVISION

INQUIRY
Commission inquiries are done through several options. Please only communicate through ONE WAY so I can keep track of your order easily.
1. Instagram - Twitter DMs: Reach out to me through my Instagram/Twitter and I will reply as soon as possible!
2. Email: camellia.tenebris@gmail.comWhat should be included in the inquiry?
- Style you want the work to appear in: I do manga - comic - semi-realistic art styles, so please choose one out of those three. Please reference my Artstation portfolio to have a better vision on what I do. Or better, also look at my social profiles to be more certain.
- Background info of the character. This can include their name, origin , age, gender (even non-binary is cool ! ), personality, weapons,...and most important of it all, background story! Not only will background story be informative in how I should interpret the character visually, but will also help me with having insights into how I build visual elements surrounding the illustrated character.
- Visual references. This may be hairstyle, outfit, tattoo design, weapon,... Be sure to include as much references as you can so we can work closely on how the end product will appear like.
- Purpose of the commission. For example, the commission will be printed for poster, making keychains/badges, etc. As I am only available for private commissions , I ask you not to inquire a commercial commission. I can refer you to other artists that might be interested in picking up your order, providing your preferences.
- Digital modification the end product should come in. This can be image in PNG, JPG/JPEG and PSD ( Adobe Photoshop File) format for further modification on your end. Do not however, plagiarize the end product and resell it.
- Size of the commission, which is dimensions (either pixel or metric), resolutions (72-350dpi ) and color workspace ( RGB /CMYK ). For those who aren't clear about what dimensions/orientation of the commission you want, I will be providing sketch mockups that you can decide on later for me to work with.
- Optional: Bonus arts for printing items such as stickers, keychains, standees ( personal/ commercial ). These will be accounted in pricing as a bundle or an individual commission. Negotiations for commercial use required.
REVISION
- You get 2 rounds of changes on the commissioned piece for free.
- From the 3rd revision onward, a fee will be added if you want something changed on the final artwork - unless a misunderstanding from my side has been made.
- If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it ( Please refer to aforementioned points). The amount of the extra charge depends on how major the change you want me to make, starting from 10% minimum.
- If your references are unclear to start with, I will make an attempt to help you assess your desirable references.What do you get by commissioning me?
- Drafts/mockups/concepts that you are to decide which to work with for the final product (depending on the complexity, there might be fewer or more drafts)
- Finalized sketches that you must confirm to proceed working.
- Involvement in color planning.
- Updates on WIPs (Work-In-Progress) of the commissioned work, however, please don't ask too frequently like every day, since my workflow can be really slow depending on the complexity of the commissioned piece, and by asking too frequently, you are pressuring my productivity and the end result can be negatively affected.
- Full-resolution file ( issued in your inquiry, exported at 300DPI, sRGB color space) of final drawing and a smaller, reduced version for web upload. Format is usually PNG, however you can issue other export formats. I WILL NOT deliver PSD or work files unless it’s required to do so in a team collaboration.

QUEUEING AND DELIVERY

Here's a quote to summarize the queue priority matter: "First come, first serve."Meaning that if you come later, you are usually behind someone on the queue, should it be the case.
I do not work with urgent commissions since I am a busy uni student, however, if your inquiry is reasonable enough for me to draw within your deadlines, I will inform you!
However, the duration/length of the work to be completed also depends on my health, the complexity of the commissioned piece as well as my schedule. Hence, I can rearrange commissions with complexity from low to high (meaning pieces with lower complexity will get first slot, then down to pieces with higher complexity ). All clients will be notified should the rearrangement takes place.Generic info on how long you'll get the pieces ( all subjected to queue priority and when I start working on them! )→ For sketch/flats commissions, please expect a wait time from a day to 2 weeks.
→ Emote commissions will be finished within a month or two, depending on workload.
→ Chibi/ bust commissions will be finished anywhere within one to two months.
→ Full body/Complex illustrations should take longer than two months.
→ Experimental illustrations commissions should take longer than 6 months.Once the piece is finished you will receive the full-resolution image in various digital forms (must be issued in your inquiry and discussed in private) , not watermarked. Note that there is no physical product for digital artwork, unless you request a print, which will be counted towards the total sum as separate item(s).Should the work being a traditional artwork in traditional medium and you prefer the original work to be sent to you, please notify me and we will work in private about how it should be delivered physically.
If the traditional work is scanned and delivered digitally, info on how payment should be done for it (in this case, Paypal) is in the category below.

FEES AND PAYMENT

- Rush fees are at least + 25% of the commission. Fees might vary depending on the project and the timeframe provided.
- Estimated project start dates are on my commission page.
- However, in some cases, I am able to accept a rush commission that would bring your queue up forward significantly.
- Dates provided are subject to change, details are to be discussed should the client have set dates.PAYMENT FORM
- Currencies: Vietnam Dong (VND) or US Dollar (USD)
- I require a deposit as a guarantee/confirmation of your commission(s). This will be 50% of the final price.
- I will only start a commission after the payment has been received. However, don't send me any payment, including the deposit, before I confirm your slot and request you to send me the payment.
- Payment plans: Commissions can be paid either 100% upfront , or splitted 50% upfront and 50% after.
- Commission clients may look into payment options belowFor International clients (outside of Vietnam)
- Ko-fi donations: Paid in $3 for each "coffee" - the universal payment currency of the Kofi platform.
Link to the Ko-fi page: <hover this link>
- Paypal: For convenience, international clients pay in USD to <hover this link> of my Paypal.me profile.For domestic clients (Vietnam residents)
Momo Wallet: <hover this QR link>
- If you are on any other online payment platforms and I have not had it available yet, please contact me so I can make the process easier for you by making myself available on those platforms, if possible :)
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- For personal account Paypal users: Please DO NOT include an address when sending the payment to me, as Paypal will assume I am delivering a physical product to you, not digital. Also, the category to choose when sending money to me should be Good and Services instead of Friend and Family. This is to ensure that both parties are guaranteed with seller-buyer protection policies.

Camellia Tenebris

ABOUT

CONTACT

TERMS OF SERVICE

INQUIRY GUIDE

FINISHED ILLUSTRATIONS

UNUSED CONCEPT SKETCHES